Approval on SCTask

[Hannah C]

Hello! On a Requested Item there is a related list for the SCTasks. Then if you open an SCTask, there is a related list for approvals where you can manually add approvals on the task level.

The Manual Approval workflow activity works for the approvals on the Requested Item level, but is there a way for this to work on the SCTask level? I don't want the workflow of the request to move forward until the approval on the task is approved or rejected.

[Prateek kumar]

Yep

[Hannah C]

Ok thank you! One more thing...but then there is no way to do a roll-back to re-review the task if they reject. Do you have any idea what to do there?

[Prateek kumar · Accepted solution]

In that case, use the approval/rejection from the approval activity to set the field value on catalog task.

Use this condition in your RITM WF after the catalog task activity and do a rollback/restart the WF and set it at your required phase.

Do this help??

Here are few examples

https://community.servicenow.com/community?id=community_question&sys_id=a2cd81dfdb4b6f00fb115583ca96...

https://community.servicenow.com/community?id=community_question&sys_id=0d75cfaddbd8dbc01dcaf3231f96...

[Hannah C]

Yeah I think that helps! Thank you!

[Ritu2]

Hi Prateek , 
I have same requirement.

I did all my approvals before creating the task.

there are no approvals needed on the task but on the TAsk form the Approval field is set to not yet requested

Any help appreciated.