Forum Posts
Resolved! How do you edit/remove a source control repository?
ctomasiI have a scoped application in Helsinki that has been linked to a source control repository. How would I go about editing the repository url to a different repo or remove the link to source control completely?Thanks,Charles
How to send approval based on field update on the catalog item.
Hello Experts, I have created ABC catalog item to update existing user record. In that catalog item I created below fields.1. Select User name (string)2.Name(string)3.Email3.Cost center(reference to cmn_costcenter table)4.Department(reference to cmn_...
Need help understanding how the "Manual Approver(s)" work in Flow Designer.
Hello,In the Flow Designer, within the "Ask For Approval" action, I added the manual approver as shown. My expectation is that, through this setup, anyone supporting this RITM would find an option within the RITM to manually include approvers. I conf...
Resolved! Can someone identify what is wrong with this script?
Hello, I'm attempting to populate my direct reportee text box based on the name in the 'My name' box, but I couldn't get it to work. Can someone identify what is wrong with this script? Thank you. Client Scripts:function onChange(control, oldValue, ...
Survey pop-up isn't displaying when end-user ends the chat
Have an issue with the survey pop-up in 'chat with support' functionality.When agent ends the chat session with end-user, there is a survey pop-up displayed asking for the user's experience.(at user's end).But when the same chat is ended by end-user,...
Resolved! Open a new tab in our browser while we select the incident existing record?
while we select the incident existing record from list view ,It will open the new tab for opening the existing record
Resolved! How to Iterate thru 2 groups of fields in workflow?
I may need two scripts, one for asset_tags & one for serial numbers.This is for creating assets in Workflow. //Don't try this code a 20 or so, junk records are created.var grComputer = new GlideRecord('alm_hardware');var fields = ["first_asset_tag", ...
How to get RITM's in my_requests page on service portal?
Hello Community, Am facing a challenge to get RITMs in Requests of service portal menu. When clicked on menu option, it redirects to my_requests page, which in turn contain 'My Requests' widget. OOB it shows REQ's, instead I want to show RITM's. P...
Resolved! How to create custom interactive filters on the same table with conditions
Dear expert,I'm a beginner for ServiceNow,regarding the Custom interactive filters,could you please give some advice?Thanks in advance. Requirement:Use custom interactive filter to retrieve the component and it's sub-componentand display the result o...
Resolved! Am I using .addDays incorrectly? (UTC time returning)
I have a flow that is taking a date with time, and I'm trying to add a day to it in a cycle so that it can create one for each day of the week, but also is checking this against another flow to make sure that it is a business day and not a holiday. ...
Change this tab to automatically filter to Req to Assign field instead of conf/allocated users field
Hi Everyone,I have a requirement in user table in that related link tab had a resource plan table and how can I create a default filter in that related table filter condition, already there is default filter I have to modify that req to assign= who ...
Resolved! catalog task
SCTASK are being created but they are not showing on the RITM. Does anyone know what might be causing this?
Automatically filter reference field after record is selected for another reference field on form
I have a reference field on a form labeled "City" and I want the records for the reference field to be filtered based on the record selected for another field on the same form called "State". Each "State" record has it's own corresponding City column...
Resolved! Need add clip on Multi row set variable set
We need assistance with a catalog item that contains a multi-row set variable. In the screenshot provided, we require the 'Clip' option to be added next to the 'Add' button. In order to obtain the attachment document, we believe we need to make batc...
