Hello community, Is it possible to create multiple TASKs from 1 RITM based on the desired quantity entered in the Catalog Item form? Or perhaps have multiple RITMS>TASKs based on quantity entered? All TASKs would need to be created at the same time. ...
How do I clear a variable value using an onLoad Client Script? The catalog item auto fills a variable (employee type) based on the requested for. Requested for auto fills when the submitter opens the catalog item. Using an onChange script, the empl...
Hi, I have a couple of issues with a catalogue item! When submitting acatalog item, the content "description" field which is of type "Translated HTML" is copied to the "description" field of the "request item". These last fields are however are of ty...
Hi Community,My requirement is quite simple but still bit confused. 1. A approval reminder should be triggered after 2 days i.e. on 3rd day if no action is taken.2. The approval should trigger after 2 days i.e. on 3 day and still no action is taken t...
Hello Folks,In ServiceNow CMDB query builder I have default ServiceNow logo I want to change and put my brand logo there.Is it possible to do so If yes, could you please help me on how to achieve it Thanks,Vedant
Hi, We have both Laptop and Desktop within our Computer table. We have made use of a custom attribute created within Computer table to differentiate this as of today. Now we have started using Hardware Asset Management Professional, and OOTB within H...
Hello, folks.I am new to ServiceNow and a lot of things are not understandable to me.This is one of them:I have categories and subcategories in my test application.There are dependencies:BillsCreationCancellationPaymentExpensesInternalExternalGeneral...
Hi,knowledge article in system has passed the valid to date but workflow is still showing published. Ideally it should move to Retire but it is not happening. There is no way to check workflow execution for that kb article. Please let me know if anyo...
when order task/orderlineitem/order is closed, no one can edit/delete/add new attachments.
Hi All, My change request got stuck in the group approval.When the normal change request is rejected and the state is reset to "New," on resubmission of the same request, the individual approval is working as expected but not group approval.FYI, we a...
we have a requirement to set Assignment group of a contract renewal task table . there is field "Category Manager(back end value: contract_administrator)" on the contract table. If the cateogory manager is selected particular user in the Contract tab...
The problem given was to create a simple onClick UI Action on a form. However, even if the condition is matching or even if I keep the condition as a dummy true value the UI Action button isn't showing up on the form. Any help will be much appreciate...
Hello, Recently, when I was working on the Business rule which was not new, for adding a filter condition on 'when to run' using the OR clause the addition filter was required to be added. When I chose the option of 'Variable' in filter condition i...
Hi,How to auto approve time card and time sheet for particular one user submit the time sheet from the timesheet portal and state should also show approved for Both time card and time sheet tablesI have tried the below scripts but that state show onl...
Hi TeamIf approval is triggered to requester's manager and if he does not approve for 3 days then it should pass to manager's manager I need to do it using flow designer, then how can this be achieved?
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