Hello,Can anyone let me know how to pass values on to the table fields after clicking New button on the Related List?Example:On the INcident form, I have added a related list Incident Task and when I click on INcident Task related list's New button, ...
I have a series of events that I need to process in order. This article states there's a "scheduled jobs periodically read the event queue", but does not mention the order of that event handling. With the event log table being called Queue everywhere...
I have a service account user that I want to be able to use for accessing a custom table via web service. I have granted this user the roles that I believe are needed for this but still, I get user unauthorized why trying to access this table via web...
I'm building a logical topology and wanted to know what kind of database ServiceNow utilizes. Also, is there anyway to find out more information on the database when logged into a ServiceNow developer instance?
I'm trying to add the following HTML5 <video> attribute as a Service Portal widget as a background div video:<video autoplay muted loop controls> <source src="//sample.com/path/to/video.mp4"></source></video>Everything works fine, except for autopl...
HiHow to filter the related search results in "Incident opened for me " notification based on the company field on the incident form.How can we achieve it, Any body have idea.I can see two conditions options in knowledge under resource configuration ...
Hey Guys,I have a third party Rest webservice ,for which I am using GET method. and on test gettin Invalid URI:java.lang.IllegalArgumentException: Invalid uri 'https://***HOSTNAME***/api/guest/?sort=-id&offset=0&limit=25&calculate_count=false&filter=...
Hi All,I'm reviewing Incidents looking for trends and have noticed that with all the fields we have, none of them get me to what I need to know.I can show how many times an application was named in an incident or how many Computer issues were reporte...
Thanks in advance for your help with this. The iframe pictured below is too small and the links need to open in a new window. This is an issue we ran into while testing Istanbul. In our current instance (Geneva) the frame is the appropriate siz...
if((previous.state == 6 && current.state == 3) || (previous.state == 6 && current.state == 10)){ gs.addInfoMessage("hello"); var g = new GlideRecord("sysevent"); g.addQuery('parm1',current.sys_id); g.addQuery('state','ready'); g.query(); ...
Hi experts,as I've understood, the "previous.fieldName" does not work in an async business rule. What would then be the best way to find the current Incident's previous assignment group in an async business rule? Should I just do a gliderecord query ...
Hi ,I have a problem with the subject in the email notifications.The subject gets truncated in the email.Intiially the max length of the subject was 100 in template notification and also in email logs .I have changed the max length in all the 3 place...
Hi there,I'm figuring out the best way to do this..In my form, I have 2 fields: caller and hospital.Caller refers to the users table, Hospital refers to the company table.My goal is: whenever I populate the caller field, the system needs to lookup th...
I am looking for something to build during the knowledge 2017 hackthon. I have a few ideas rattling around:1. an update set deployment automation tool, which I started working on last year and already have a significant amount of work into - http...
What I want to achieve: there are 10 groups of 2 people. I need to get at least one approval from each group. If a user is the member of several groups - he needs to approve several times.If I add "Group Approval" activity and select these 10 groups ...