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Error to fetch file from the server

Hello All, We have an requirement to fetch the .csv files from the server. Generally SFTP connection using Public key in data source is not supported in ServiceNow. So we have tried using Username and password. Still we are facing an issue to fetch d...

Akshata T by Tera Guru
  • 684 Views
  • 2 replies
  • 0 helpfuls

Order guide - hide but submit a catalog item

Hi All,As part of one of our order guides, we would like to include a catalog item that will be hidden from the user. This catalog item is something that we need to run some automated process, but we don't want to expose it to the user who submit the...

Merge Multiple PDF

How to Merge multiple PDF's and the merged pdf needs to be visible in the request form in attachment section. 

dharani2607 by Tera Contributor
  • 5010 Views
  • 5 replies
  • 0 helpfuls

Resolved! Tree picker not showing Groups with parent

The OOTB field assignment group in the incident field is not displaying the groups with parents present.I have provided the filter to show only show the groups with parents and nothing shows up in the tree picker, where as when i filter for groups wi...

Font size is not setting to arial

In the below email script font size is setting set to calibri but i am trying to set it to arial script :template.print("<html><body<table id='tblMain' cellspacing='0' cellpadding='0' style='width: 100%; border: none; font-family: Arial;'><tbody><tr ...

Resolved! Expand Search on the Supplier Portal

Good afternoon developers, If I want to expand the search on the Supplier Portal to allow suppliers to search for their purchase orders/invoices (open and closed) on the Home Screen, is that possible?  It looks like OOB, I'm given these Search Source...

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cnharris1 by Kilo Sage
  • 1057 Views
  • 5 replies
  • 1 helpfuls

Resolved! Help with JSON array

Hi Everyone, I am creating Scripted REST API to get data from JSON to Incident work notes. JSON payload : {"data": [{   "type" : "line",    "Name" : "Ravi"},{   "type":"multiline",   "Address" : "XYZ"},{  "type":"radioButton",  "Gender":"Male",}]Can ...

Resolved! how to use ui action in service catalog

how to use ui action in service catalog.I am using record producer and I need to create a customized button and add some server side scripts.but I don't know how to do it.Btw, I know the way to create ui action in to a platform form.but when it come ...

jieLian123 by Tera Expert
  • 1484 Views
  • 4 replies
  • 1 helpfuls

Ad a task to a request?

Is there a way to create an ad hoc task and tie it to the Requested Item (RITM) without it being orphaned?  We would need it to update the workflow of the existing request.

jasongblack by Tera Contributor
  • 710 Views
  • 2 replies
  • 2 helpfuls

Resolved! inc.query();

Is inc.query(); is necessary to execute a script or  can we use any alternatives instead of inc.query();

Veena18 by Tera Contributor
  • 1503 Views
  • 4 replies
  • 3 helpfuls