Hello, I need help adding change request type (Normal,Emergency,Exception) in the subject line of the email.
Note: Exception is a checkbox: "u_exception" and Change type field is: "type" when I added in the subject line ${sysapproval.type} it displayed Normal for both normal and exception because exception is a checkbox that if checked then it should display as exception not normal.
someone told me I should do that within a mail script then call that mail script in your email body not in the subject line. not sure how to write this logic.
