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Approvals via MS Teams Now Virtual agent

CR
Kilo Contributor

‎07-28-2022 12:54 AM

All the approvals in Serivcenow should trigger and notify users in MS Teams via now Virtual agent.

Note: Not to a channel but via Now virtual agent, we already activated Now virtual agent in our instance.

 

Please share any documentation, on how to implement the above requirement. 

 

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Maik Skoddow
Tera Patron

‎08-01-2022 11:02 AM

Hi

the following video demonstrates how to do that integration: https://www.youtube.com/watch?v=03qjI9D1wIg

Maik

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