Approve a Change through Approvers Related tab
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‎06-10-2024 05:36 PM
I am automating a scenario where a Change Request has been moved to the "Authorize" state. In next step I need to approve this Change Request by interacting with the "Approvers" related list . Is there a way to accomplish this using ATF?
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‎06-10-2024 11:39 PM
Hi @sabamushtaq
Practically that is not a recommended approach to approve any change,the change must be approved from sys approval table only.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-11-2024 05:01 AM
Can you please guide me on how can I approve the change using sys approval table through ATF.
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‎06-11-2024 05:31 AM
Hi @sabamushtaq
I never tried but high level
Once approval created
Open record - in Sys approval table
match the approval for with change number
and approve / reject with UI action.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-12-2024 12:58 AM
Hi @sabamushtaq
Follow these steps:
1. Open the required record (by using open existing record)
2. Apply filter on the list.
3. Change list type as Related list.
4. You can add filter as per your need like state=pending approver && approver= ABC etc.
5. Impersonate as approver.
6. Open existing record>> step4.
7. Click ui action approve.
Regards
Shaqeel
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel
