Approver name is not showing under the stage section on ticket page

bishalsharm · ‎02-15-2025

Hi Experts,

Any idea on why the approvers name are not showing under stage section on ticket page post approval done ?

Thanks

Bishal

Martin Friedel · ‎02-16-2025

Hello,

displaying approver name works only for workflow. Unfortunately its not possible for flow.
Documentation: Display approvers in workflow stage fields

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Martin

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Ankur Bawiskar · ‎02-16-2025

@bishalsharm

please share screenshot of what you are referring?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

bishalsharm · ‎02-16-2025

Hi @Ankur Bawiskar

Thanks for your response,

Please see the attached screenshot. Here in the highlighted section the approvers name is not displaying post after approval done.

Thanks

Ankur Bawiskar · ‎02-16-2025

@bishalsharm

Out of the box it doesn't show name there.

what's your business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎02-16-2025

Hi @bishalsharm

I tried in my PDI and i did not get any name, is it something you change in flow?

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