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02-15-2025 10:47 PM
Hi Experts,
Any idea on why the approvers name are not showing under stage section on ticket page post approval done ?
Thanks
Bishal
Solved! Go to Solution.
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02-16-2025 10:01 AM - edited 02-16-2025 10:01 AM
Hello,
displaying approver name works only for workflow. Unfortunately its not possible for flow.
Documentation: Display approvers in workflow stage fields
Similar questions:
- How to display approvers in Flow Designer stages
- Show Approver details under stage in service portal when using Flow Designer for catalog item.
- Approval Details on RITM (using Flow Designer for stages)
If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin
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02-16-2025 09:40 AM
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02-16-2025 09:47 AM
Not sure why there is difference in PDI, I am Yokohama. Candidate Patch
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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02-16-2025 10:01 AM - edited 02-16-2025 10:01 AM
Hello,
displaying approver name works only for workflow. Unfortunately its not possible for flow.
Documentation: Display approvers in workflow stage fields
Similar questions:
- How to display approvers in Flow Designer stages
- Show Approver details under stage in service portal when using Flow Designer for catalog item.
- Approval Details on RITM (using Flow Designer for stages)
If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin
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02-16-2025 09:57 PM
Thanks @Martin Friedel , setting workflow properties helped me to achieve the business requirement.