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Approver name is not showing under the stage section on ticket page

bishalsharm
ServiceNow Employee
ServiceNow Employee

Hi Experts,

 

Any idea on why the approvers name are not showing under stage section on ticket page post approval done ?

 

Thanks

Bishal

1 ACCEPTED SOLUTION

Martin Friedel
Mega Sage

Hello,

 

displaying approver name works only for workflow. Unfortunately its not possible for flow.
Documentation: Display approvers in workflow stage fields 


Similar questions: 

 

If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin

View solution in original post

8 REPLIES 8

Hi @Dr Atul G- LNG ,

 

In my PDI it shows the approver name. please see the attached screenshot.

Not sure why there is difference in PDI, I am Yokohama. Candidate Patch

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Martin Friedel
Mega Sage

Hello,

 

displaying approver name works only for workflow. Unfortunately its not possible for flow.
Documentation: Display approvers in workflow stage fields 


Similar questions: 

 

If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin

Thanks @Martin Friedel , setting workflow properties helped me to achieve the business requirement.