Apps not available on PDI anymore

andresanche
Giga Guru

My PDI wouldn't come out of hibernation, so I released the instance and requested a new one. When I got my new instance, I started installing everything that I had previously.

 

When I went to application manager, I noticed I no longer have access to applications like my previous instance even after hitting sync.

andresanche_0-1728916832734.png


For example, I am trying to get access to the Service Test Management Open API by installing the Customer Service Problem Management (com.sn_sprb_mgmt) plugin like I had on my previous instance, but it's not available anymore.

Did apps recently get removed from PDIs? Or is there some step that I'm missing?

1 ACCEPTED SOLUTION

andresanche
Giga Guru

The fix for me was to release my new instance and get a new Washington instance and then upgrade it to Xanadu. All applications I was previously able to use came back. 

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @andresanche 

 

I tried in my PDI, but it is not available for me as well. Seems it has been moved to the store now which is not accessible on Pdi. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

andresanche
Giga Guru

The fix for me was to release my new instance and get a new Washington instance and then upgrade it to Xanadu. All applications I was previously able to use came back.