Is it possible for a user to see a report without role ?

BenG · ‎03-06-2019

Hi,

Is it possible for a user to view a report without role ?

I've tried but I have this message: Number of rows removed from this list by Security constraints: 20

But in the ServiceNow documentation, I saw this:

No role: Can view reports that are shared with them.

https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/reporting/concept/c_AdminsteringReports.html

If you have any idea, it will help 😉

Thanks !

BenG · ‎03-18-2019

My problem was a business rule:

Incident Query

And ACL to create

I modifed this BR and not it works

Regards,

View solution in original post

Alexis Diaz Alc · ‎03-06-2019

Hi BenG,

Users must have the itil role to see the Reports application on the application navigator (left navigation pane).

you can see more information here : Reporting roles

thanks

Tracy Davis · ‎03-06-2019

That's an ACL error.

Check the ACL's on the table (or view) the report is using and make sure the user belongs to one of the groups that has access to the table. It could be that they need to be added to a role or group if there is a read ACL on the table or view for ITIL.

OR you may need to add an ACL to the table or view if there isn't one already.

The no role required for reports shared with them - you may be able to publish a report and send them the link to view (if they don't have ITIL), but if it's an ACL issue they'll still be restricted from seeing the data.

Hope that helps.

Joe Wilmoth · ‎03-06-2019

You will need to ensure that the user has access to view the content produced by the report.

For more information regarding ACL creation see our docs: Create ACL

Arshad Kazmi1 · ‎03-06-2019

Hi,

If user does not have any required role to view the reports, the only way is to publish the report and share with them using a web link. You do not need ServcieNow credentials when you view a published report through a link.