Are remote table API responses logged anywhere?

[perkinsarm]

I am aware that you can see request details by using the node log file browser. Are Table API response details logged anywhere? We have a remote system that is creating Incidents to investigate processing failures on that system. They note that incident creation occasionally fails. The response information might provide details why.

[Maik Skoddow]

Hi @perkinsarm 

I can confirm for sure that inbound requests (neither table API nor scripted API endpoints) are logged anywhere.

I recommend not to expose the table API to any external system but implement a scripted REST API endpoint and then log the inbound requests by yourself.

Maik

[perkinsarm]

Table API requests can be found in the Node Log files which is admittedly not ideal. The amount of useful information depends on logging levels. I somewhat agree about exposing the Table API. In this customer's case they restrict it to a single user that they created for integration purposes. They also have some additional security controls in place.

I'm interested to see if we can see what ServiceNow is returning to them when these rare failures occurred.

[Maik Skoddow · Accepted solution]

Hi @perkinsarm 

"I'm interested to see if we can see what ServiceNow is returning to them when these rare failures occurred."

--> unfortunately there is no way.

Maik