Ask for approval script for multiple user in flow designer

thanuja thanuja
Tera Contributor

Hi Community,

 

I have 4 approvers in RITM level the approvals to one and one

Can we write the script in the ask for approval?

Example: 1. Requested for Manager

2. Abel tutor

3. Andrews

4.noel

so, here 1stapproval send to Requested for Manager. after requested for manager approves the request next approval trigger to Abel tutor like that we want to send approvals

and one more is any Approver is inactive then their approval send the inactive approver's managers

for this scenario can we write the script in ask for approval 

 

Thanks,

Thanuja

 

14 REPLIES 14

Luxo Nadappan
Tera Guru

hi,

Why cannot you try sequential approval one after another .

Also you can look at sub flow to achieve this . 

 

Regards,

Luxo

 

Hi @Luxo Nadappan 

 

Can you help me for sub flow for approvals?

 

Thanks,

Thanuja

Vasu ch
Kilo Sage

Hi @thanuja thanuja 

Check this link once: https://www.servicenow.com/community/now-platform-forum/how-to-perform-sequential-approvals-in-flow-...

 

It seems it don't have concrete solution till now but you can give a try using IF ELSE Flow logics like below. You can use data pills to get the approval statuses.

Vasuch_0-1701257841460.png

 

Regards,

Vasu Cheeli

Hi @Vasu ch ,

 

I have already tried this way but I have lot of approvals so the flow get almost 170 steps. flow not responding with 170 steps. Can we try sub flow for approvals.

 

There is a one variable - Risk score in that we have Very High & High & moderate & Low & very Low 

Based on risk score we are sending approvals.

If Risk score is Very high The approvals send to 7 users. same like all the priority's we have more than 4 approvals.