Ask for approval script for multiple user in flow designer
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11-29-2023 12:48 AM
Hi Community,
I have 4 approvers in RITM level the approvals to one and one
Can we write the script in the ask for approval?
Example: 1. Requested for Manager
2. Abel tutor
3. Andrews
4.noel
so, here 1stapproval send to Requested for Manager. after requested for manager approves the request next approval trigger to Abel tutor like that we want to send approvals
and one more is any Approver is inactive then their approval send the inactive approver's managers
for this scenario can we write the script in ask for approval
Thanks,
Thanuja
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11-29-2023 01:33 AM
hi,
Why cannot you try sequential approval one after another .
Also you can look at sub flow to achieve this .
Regards,
Luxo
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11-29-2023 08:16 AM
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11-29-2023 03:39 AM
Check this link once: https://www.servicenow.com/community/now-platform-forum/how-to-perform-sequential-approvals-in-flow-...
It seems it don't have concrete solution till now but you can give a try using IF ELSE Flow logics like below. You can use data pills to get the approval statuses.
Regards,
Vasu Cheeli
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11-29-2023 08:13 AM
Hi @Vasu ch ,
I have already tried this way but I have lot of approvals so the flow get almost 170 steps. flow not responding with 170 steps. Can we try sub flow for approvals.
There is a one variable - Risk score in that we have Very High & High & moderate & Low & very Low
Based on risk score we are sending approvals.
If Risk score is Very high The approvals send to 7 users. same like all the priority's we have more than 4 approvals.