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assessment notification not working

zulhiyatiuwi
Tera Expert

Hello...

I'm a newbie on servicenow. I have problem with assessment notification.

I have generate assessment for vendor, but user didnt recieve notification. it working in my formarly instance. but not in my new instance. i'm using default assessment notification by servicenow. Did i missed something? i didnt do any change for that assessment.

Please help me?

Thank you

1 ACCEPTED SOLUTION

just remove below condition from Business Rule and see if that helps,


find_real_file.png


View solution in original post

24 REPLIES 24

Hello...


it work, i got the assessment. Thank you very much for helping me explorenow


Thank you, Please mark the answer correct.


Hello..


I can not mark any comment correct because i think i made mistake when create this. I want to ask question, but i create into discussion.. can i change this into ask question again?


Hi dan.bruhn..Can you please help us to mark this question as it is created as part of the discussion.


Thanks Dan for your help.


Hi Shishir,



I've gone ahead and taken care of this.



Thanks,