assessment notification not working

zulhiyatiuwi · ‎12-10-2017

Hello...

I'm a newbie on servicenow. I have problem with assessment notification.

I have generate assessment for vendor, but user didnt recieve notification. it working in my formarly instance. but not in my new instance. i'm using default assessment notification by servicenow. Did i missed something? i didnt do any change for that assessment.

Please help me?

Thank you

Shishir Srivast · ‎12-10-2017

just remove below condition from Business Rule and see if that helps,

View solution in original post

zulhiyatiuwi · ‎12-11-2017

Thank you...

Prateek kumar · ‎12-10-2017

Could you please share when to send and who will receive screenshots of your notification here

Please mark my response as correct and helpful if it helped solved your question.
-Thanks

zulhiyatiuwi · ‎12-10-2017

here they are

when to send

who will receive

thank you

Prateek kumar · ‎12-10-2017

please check send to event creator in who will receive section and lets see if that helps

Please mark my response as correct and helpful if it helped solved your question.
-Thanks

zulhiyatiuwi · ‎12-10-2017

i'm sorry. but where can i check it?