Assign CxO for approval

[Paras Gupta]

I am new to SNOW and exploring how we can add CxO for approvals and also how we can add Dept. GM for approvals using the variables or dynamically. 

[Amit Verma]

Hi @Paras Gupta 

Could you please elaborate on your requirement? Do you want to set the approval on RITMs or any other record? Are you trying to add approvers dynamically in a flow? 

If you could help us with your detailed requirement, the community would be able to help you in a better way.

Thanks and Regards

Amit Verma

[Paras Gupta]

Hi @Amit Verma

I have a request, where it is going to a different level of approvals
1st level: Manager

2nd Level: Dept. GM of the requester

3rd Level: CxO

[Dr Atul G- LNG]

Hi @Paras Gupta 

It's not SNOW, it's ServiceNow.

Use the 'Get Catalog Variable' action in the flow, and with dot-walking, you can set the approval and unapproval actions.

[Amit Verma · Accepted solution]

Hi @Paras Gupta 

Where is the requestor to Dept. GM mapping is being stored? You can easily design a flow for your requirement. For Requestor to Manager mapping, you could dot-walk to RITM -> Requested For -> Manager.  Refer below snips to get a reference and give it a try:

Thanks and Regards

Amit Verma