Assign REQ to specific group

An6 · ‎07-30-2024

Hey,
I need to create a rule that will assign REQ to a specific group.
From the Business Rule level I don't have access to the 'Item' option to set it.
What's the best way to do this?

I want if REQ was created for a specific item to be assigned to group L3. I managed to do it for requested item but I don't know how to set it for this option.

Daniel Arnold · ‎07-30-2024

That's because you still will need to configure the business rule on the Requested item table but dot walk back to the request from there. See below screenshots:

Navigate to the request assignment group field using the "show related fields" feature.

View solution in original post

Dr Atul G- LNG · ‎07-30-2024

Hi @An6

I am following this thread and I think, now you need to think from the process side. Why is the same record assigned to 2 different groups like REQ to X and RITM to Y and then the task as well?

Also now if you create a new BR for REQ that will be technical debt and in case if group get change then req group need to update. it will overburden for admin.

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