Assign to reference qual , need members of particular needs to populate

Arun_Manoj
Mega Sage

Hi ,

 

Assigned to field in a  form needs populate the users from particular assignment group members.

this assigned to from task and override to the new table. Please provide reference qualifier to get the group members in that .

 

@Ankur Bawiskar 

1 ACCEPTED SOLUTION

@Arun_Manoj 

Then create dictionary override for your table for that field.

Ensure "Override reference qualifier" = True

Paste the script I gave in Reference qualifier field

AnkurBawiskar_0-1754901357901.png

 

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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15 REPLIES 15

Mark Manders
Mega Patron

Just make the assigned to dependent on the assignment group. No need for a reference qualifier then.


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Mark

there is no assignment group in that form @Mark Manders 

Then create it, and don't put it on the form. Fill it from where ever it is coming (or set it as default). It is weird, however, to not have a group to assign it to and just have users. Because with a group, you make it a shared responsibility, with a user, you run the risk of having it there for weeks because of vacation or sickness. 
What kind of record is this, that it doesn't have the assignment group? That field is a task field, so inherited to all tasks (and mainly tasks have assigning).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Arun_Manoj 

In that case, as you mentioned, there is no assignment group (which technically isn’t ideal). You can use an assignment rule or data lookup, but there’s no standard way to handle this. Ideally, the assignment group should exist first — that makes the process much easier.

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