Assigned To Empty and state changes to New

[manishakumari]

Hi guys

I have written one client script on onChange of Assignment group ,assigned_ to should be empty and state changes to new.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

          return;

    }

g_form.setValue('assigned_to','');

//g_form.clearValue('assigned_to');

g_form.setValue('state', 1);

}

But it is not working I don't know why

Please help me with this

[manishakumari]

I tried with your trick also but not working

[Uncle Rob]

What isn't working?   Is it not blanking out the Assigned To field?   Not updating to the appropriate state?   Both?
Earlier in the thread you mention you want state to be New, but in the above code snippet you're setting it to 8 (shouldn't it be 1)?

If the script is doing nothing *at all*, try the following:

1)   Verify that no other client scripts are touching assignment group / assigned to fields.

2)   Verify that no UI policies are touching assignment group / assigned to fields.

[venkatrajesh · Accepted solution]

Hi Monu gupta

try below code to clear the assigned_ to value i.e make it as empty.it should work, i have tried

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading)

          return;

  if (newValue != oldValue)

  {

  g_form.setValue('assigned_to','');

//   g_form.clearValue('assigned_to');

g_form.setValue('state', 1);

  }

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