Assigned to is Inactive

[radt]

Hello all,

I have a case where If we select a particular group it is getting assigned automatically to the groups manager in assinged_to section but the Manager is not Active. We want to add that group to assignment group but we dont want Inactive manager to auto assign to that assigned_to field. How to achieve this?

@Ankur Bawiskar 

TIA 🙂

[radt]

You mean to say we remove them manually from all the supervisor roles once they are Inactive? can we have a table or somewhere to check where this user is a manager or supervisor for what all groups or users?

[SatyakiBose · Accepted solution]

Hello @radt 

You dont need to do it manually.

You can automate this using a business rule or a scheduled job.

1. You can navigate to the sys_user table, and add the column Manager. This will show you all the user who have the manager set as the inactive user.
2. You can navigate to the sys_user_group table, and add the column Manager. This will show you all the groups that have the manager set as the inactive user.

[radt]

Thank you 🙂 That is really helpful.. 

I pulled the manager column and Active filed works on Users Right. How do I know which manager is Inactive there? I see the managers in the list view of users but where is their active seen?