Assigning a Request to a particular Group depending on Variable selected

[RichardSaunders]

Hello, I have created a Catalogue Item called Operations (for arguments sake)

With a multiple choice variable set

• Network
• Security
• Voice

Depending on what Variable is selected I want those particular variables to go to the corresponding Group. I know I could separate these into three separate items but we are trying to minimise the amount of Items in our Catalogue.

Is there simple way to do this or would anyone be able to help me advise on steps to script it?

Thanks in advance.

[RichardSaunders]

This is neat and i didn't know about this so thanks!

however it doesn't cover variable and variable sets, Still very useful.

[Kishore8]

Best   and very easy way is

system policy--->rules--->assignment---> NEW

APPLIES TO:

TABLE NAME: sc_req_item

CONDITION: item ---is---laptop

ASSIGN TO:

GROUP: SALES GROUP

click on     SUBMIT button