Assigning high priority for "Emergency change request" by default.

[sifynm]

How do we make all Emergency change risks to be in high priority by default when the option "Change Request > Emergency: Unplanned changes necessary to restore service. These changes require CAB authorization only." is clicked.

[sifynm]

Done. Here we go....then...?

[sifynm]

Harish,

                Please let me know what needs to be done here.

[Harish KM]

once you change the url click on update. That should remove the interceptor

[sifynm]

Harish,

                Please find the update.

System definition > Interceptors > default:       change_request.do?sys_id=-1&sysparm_query=type=emergency

System definition > Interceptors > changed: change_request.do?sys_id=-1&sysparm_query=active=true&sysparm_stack=change_request.do?sysparm_query=active=true

This is how my client script looks and rechecked the code there is no change but still not working for me. Is there anything I missed?

[Harish KM]

not here :System definition > Interceptors > changed: change_request.do?sys_id=-1&sysparm_query=active=true&sysparm_stack=change_request.do?sysparm_query=active=true

you have to put it here

change --create new--edit module--URL goes here

see screen shot