Assignment Group references in ServiceNow

Saurabh_Bombale
Tera Contributor

Hello Everyone, 

I want to know if there is any way to track at all places in ServiceNow platform, where particular assignment group is referenced or used. Reference can be made by Name or sys_id of an assignment group.

We can check it manually but I want to know if there is any other way to check this thing. 


Any help on this topic will be appreciated... 

 

 

6 REPLIES 6

Hi @Saurabh_Bombale 

 

1. Is there any way to check all areas in Servicenow if assignment group is used as part of filter conditions ?

Atul: @Anurag Tripathi  do you have any code for this? 

2. It's business requirement to change the assignment group name and update all related records where it has references. (Consider there are hardcoded values for sys_id of assignment group). What is the best possible way to achieve this ?

Atul: No way, as per my knowledge, need to see when it fails. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ProdiptoL
Tera Expert

Hi @Saurabh_Bombale 

In this kind of scenario, I used to navigate to the 'Studio' and then I use 'Code Search' by selecting any of the applications. I did the search in all the tables and all applications. I hope this may help you. Thanks.