Assignment group setting using assignment rule for particular group

[Neeraja2]

Hi Everyone,

I have one requirement to set assignment group for non ac group based on the variable value entered in the catalog item using assignment rule.

for example:

Variable name : assign to this group in catalog item.

I need to create assignment rule :if  non 'abc' group then assign to bcd assignment group.otherwise assign to based on the variable value.

Please anyone have idea on this?

[Harish Bainsla]

steps to create Assignment rule

• Create a new assignment rule.
• Define the conditions under which this rule should be triggered. This is where you'll specify that if the group is not "abc", then follow the defined logic.
• Define the actions that should be taken when the rule is triggered. In this case, it's assigning to the "bcd" group or another group based on the variable value.
• Save the assignment rule.
• https://youtu.be/R3bnjx3CoUs?si=o_KMLnZ4A1sBzOGP
•  

[Neeraja2]

Hi Harish,

Thanks for this.
Can you please suggest  can we check a user is a member of particular group in assignment rule script? The user value is get from variables.

[Nayan Dhamane]

Hello @Neeraja2 ,

Use below script in the script ;

var user = current.variables.<your field name to get user>;

if (user.isMemberOf('name or sys_id of group')){

current.assignment_group= 'sys_id of group';

}
else{

current.assignment_group= 'sys_id of group';

}