ASYNC Business rule is stuck and running for last 3 days

Abhishek Tdaniy
Tera Contributor

Dear Experts,

 

There is a BR in "sysapproval_approver" table which update worknotes on ritm based on approval state. But it is running for last 3 days and has not updated the comments on RITM also. We faced this issue in past also but that time we killed the transaction. This time we want to find the root cause.

Would you please help me to find the possible reasons for that.

 

Kind Regards

1 REPLY 1

Danish Bhairag2
Tera Sage
Tera Sage

Hi @Abhishek Tdaniy ,

 

Could u please share the snip or your BR please.

Would help us understand what is going wrong.

 

Thanks,

Danish