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ATF: Create Test Steps to Click Next Button in Order Guide

jmiskey
Kilo Sage

We are just getting in to using the Automated Test Framework.  I am trying to create Test Steps for filling out a request on the Service Portal.  It is on Order Guide.  I got through the first few steps, now I need to click on the "Next" button that appears on the Order Gude on the Service Portal.  But I cannot see, to find the correct Step for that.  Does anyone know what that one is?

Thanks.

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I was able to open an order guide, add a value to an item variable, and then submit with the following:

find_real_file.png

I would use the Review Item in Order Guide step rather than the open a catalog item step.

View solution in original post

5 REPLIES 5

Brad Tilton
ServiceNow Employee
ServiceNow Employee

You should be able to use the Navigate within Order Guide (SP) test step to move to the Choose Options and Summary panels.

Thanks for the reply Brad.  I am having some issues.  When I try running the test, it just "hangs" and never completes.  I am not sure if it is because of this step or another step.  I just finished the ATF course, and this is my first run at a test.  Basically, I have an Order Guide that houses a bunch of Catalog Items, and I am attempting to run one, and things don't seem to be running.  Not sure what I am doing wrong.

I know that you aren't familiar with my forms, but maybe you will notice something obvious I am missing or doing wrong in my steps:

find_real_file.png

I cannot seem to get past the first few steps.  It seems to just hang-and-hang, and then I have to cancel out, and then I hang to actually close out of ServiceNow altogether and then log back in.

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I was able to open an order guide, add a value to an item variable, and then submit with the following:

find_real_file.png

I would use the Review Item in Order Guide step rather than the open a catalog item step.

Thank you so much Brad!  I added my "Create User" step at the very beginning, then followed the steps you laid out above, and it worked perfectly.

So I think I now have a good working template for how to create tests for Order Guides.

Thank you again!  I am very appreciative!