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12-10-2019 01:26 PM
We are just getting in to using the Automated Test Framework. I am trying to create Test Steps for filling out a request on the Service Portal. It is on Order Guide. I got through the first few steps, now I need to click on the "Next" button that appears on the Order Gude on the Service Portal. But I cannot see, to find the correct Step for that. Does anyone know what that one is?
Thanks.
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12-11-2019 02:05 PM
I was able to open an order guide, add a value to an item variable, and then submit with the following:
I would use the Review Item in Order Guide step rather than the open a catalog item step.

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12-11-2019 06:23 AM
You should be able to use the Navigate within Order Guide (SP) test step to move to the Choose Options and Summary panels.
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12-11-2019 10:18 AM
Thanks for the reply Brad. I am having some issues. When I try running the test, it just "hangs" and never completes. I am not sure if it is because of this step or another step. I just finished the ATF course, and this is my first run at a test. Basically, I have an Order Guide that houses a bunch of Catalog Items, and I am attempting to run one, and things don't seem to be running. Not sure what I am doing wrong.
I know that you aren't familiar with my forms, but maybe you will notice something obvious I am missing or doing wrong in my steps:
I cannot seem to get past the first few steps. It seems to just hang-and-hang, and then I have to cancel out, and then I hang to actually close out of ServiceNow altogether and then log back in.

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12-11-2019 02:05 PM
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12-12-2019 06:38 AM
Thank you so much Brad! I added my "Create User" step at the very beginning, then followed the steps you laid out above, and it worked perfectly.
So I think I now have a good working template for how to create tests for Order Guides.
Thank you again! I am very appreciative!