ATF - How to Open Idea Form in Idea Portal

litchick10
Tera Guru

We have set up our Ideas to only be received through the Idea Portal but I cannot figure out how to open the Idea Portal Page in order to create the custom UI step to click the create button.   

litchick10_0-1676401839290.png

When I select the action to "Open a Service Portal" it requires a page but I cannot figure out which page to select for the Idea.  

litchick10_1-1676401886924.png

I have also tried the "Open a Form" for Service Portal and it is opening an existing record instead of a new record

litchick10_2-1676402094883.png

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Any assistance figuring out how to open the Idea form would be greatly appreciated. 

Our idea portal URL is /idea?id=ideas_list&sysparm_module_id=All_Umpqua

1 ACCEPTED SOLUTION

You have to add the sysparm_module_id parameter, but instead of 'internal' you would use your 'All_Umpqua'

NiaMcCash_0-1676417728086.png

 

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4 REPLIES 4

Nia McCash
Mega Sage
Mega Sage

The page in your first screenshot, according to the URL you provided, is ideas_list

litchick10
Tera Guru

When I use ideas_list, I get this and I'm not sure where to specify the missing module: 

litchick10_1-1676414543263.png

 

You have to add the sysparm_module_id parameter, but instead of 'internal' you would use your 'All_Umpqua'

NiaMcCash_0-1676417728086.png

 

litchick10
Tera Guru

Success!  Thanks for your help.

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