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05-08-2025 02:34 AM
I Need to create a problem from Incident from ATF in ITSM Workspace UI but i am getting struck because there is conformation Pop-up appearing and i Need to click on OK but i am not able proceed further
Steps i have tried
using click on Custom UI the step is Passing But problem is not getting created
And by using model button i am not able to proceed with this step
What should I do to achieve this by clicking the modal button?
Solved! Go to Solution.
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05-09-2025 06:26 AM
if you are unable to detect then you cannot proceed
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-09-2025 03:32 AM
@Ankur Bawiskar i just wanted to what values i need to insert in modal button, and for just FYI using Custom UI Button is detecting also in execution framework it is visible that clicking UI component still we are not able to proceed further
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05-09-2025 06:26 AM
if you are unable to detect then you cannot proceed
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader