ATF: screenshots are blank

Nikita Nikita
Tera Contributor

Hi,

I have written two tests on ATF. I wrote one for RITM workflow and other for submitting a request on portal. I am able to see screenshots of RITM test but portal screenshots are coming up as blank. Can someone please help?

Regards,

Nikita

 

Portal Screenshot:

NikitaNikita_0-1705491640200.png

RITM screenshot:

NikitaNikita_1-1705491714600.png

 

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nikita Nikita 

 

Is it rehappening or same every time? Try cache.do once and give a try again.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hey,

Yes it is happening everytime in case of portal.

Hi @Nikita Nikita 

log a now Support case please.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thank you! 🙂