ATF: screenshots are blank

Nikita Nikita
Tera Contributor

Hi,

I have written two tests on ATF. I wrote one for RITM workflow and other for submitting a request on portal. I am able to see screenshots of RITM test but portal screenshots are coming up as blank. Can someone please help?

Regards,

Nikita

 

Portal Screenshot:

NikitaNikita_0-1705491640200.png

RITM screenshot:

NikitaNikita_1-1705491714600.png

 

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nikita Nikita 

https://www.servicenow.com/community/developer-forum/atf-screenshots-are-blank/m-p/1588712

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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kajol Kumari
Tera Contributor

Hi Nikita,

Is this issue is resolved? please let me know what's the solution as i am also facing same issue

 

Ashwini Gunjal
Tera Contributor

 I set the property for sn_atf.screenshots.use_glide_screenshot to true. it is working for me