ATF

[Ravikant Gadale]

Hi 
I am not able to open existing knowledge base record in ATF test step. I'm getting below error. 
This ATF was running fine before Vancouver upgrade. after upgrade I'm having this error.

This step failed because the client error 'loadRow failure: org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name: org.mozilla.javascript.DefaultErrorReporter.runtimeError(DefaultErrorReporter.java:77)
org.mozilla.javascript.Context.reportRuntimeError(Context.java:1106)
org.mozilla.javascript.Context.reportRuntimeError(Context.java:1161)
com.glide.script.GlideRecord.setTableName(GlideRecord.java:689)
com.glide.script.GlideRecord.initTableName(GlideRecord.java:401)
com.glide.script.GlideRecord.<init>(GlideRecord.java:379)
com.glide.script.GlideRecordList.createRefRecord(GlideRecordList.java:515)
com.glide.script.GlideRecordList.ensureRefRecord(GlideRecordList.java:504)
com.glide.script.GlideRecordList.createGlideElement(GlideRecordList.java:437)
com.glide.script.GlideRecordList.setupReferences(GlideRecordList.java:337)
com.glide.script.GlideRecordList.setupJoinValues(GlideRecordList.java:130)
com.glide.script.GlideRecord.loadRow(GlideRecord.java:3715)
com.glide.script.GlideRecord.next(GlideRecord.java:6991)
com.glide.ui.jelly.tags.mergedata.ForEachRecordTag2.doTag(ForEachRecordTag2.java:95)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
com.glide.list_v2.ListRecordDefaultTag.doTag(ListRecordDefaultTag.java:105)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.IfTag.doTag(IfTag.java:88)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
com.glide.ui.jelly.tags.FileinfoTag2.doTag(FileinfoTag2.java:44)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
com.glide.ui.jelly.tags.mergedata.WithTag2.executeBody(WithTag2.java:144)
com.glide.ui.jelly.tags.mergedata.WithTag2.doTag(WithTag2.java:111)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
com.glide.ui.jelly.tags.FileinfoTag2.doTag(FileinfoTag2.java:44)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.JellyTag.doTag(JellyTag.java:84)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
com.glide.ui.jelly.tags.FileinfoTag2.doTag(FileinfoTag2.java:44)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.impl.StaticTagScript.run(StaticTagScript.java:66)
org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:146)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
com.glide.ui.jelly.tags.FileinfoTag2.doTag(FileinfoTag2.java:44)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:235)
org.apache.commons.jelly.tags.core.JellyTag.doTag(JellyTag.java:84)
org.apache.commons.jelly.impl.CustomTagScript.run(CustomTagScript.java:205)
com.glide.ui.jelly.GlideJellyContext.run(GlideJellyContext.java:727)
com.glide.ui.jelly.GlideJellyContext.executeCompiledScript(GlideJellyContext.java:960)
com.glide.ui.jelly.GlideJellyContext.runScript(GlideJellyContext.java:808)
com.glide.ui.jelly.GlideJellyContext.runScript(GlideJellyContext.java:766)
com.glide.ui.GlideFormPhase2.generate(GlideFormPhase2.java:49)
com.glide.ui.GlideForm.generatePopulatedForm(GlideForm.java:731)
com.glide.ui.GlideForm.generatePopulatedForm(GlideForm.java:706)
com.glide.ui.GlideForm.populateForm(GlideForm.java:698)
com.glide.ui.GlideForm.getRenderedPage(GlideForm.java:243)
com.glide.ui.NavigationTransaction.writeOutput(NavigationTransaction.java:157)
com.glide.ui.NavigationTransaction.process(NavigationTransaction.java:128)
com.glide.ui.GlideServletUITransaction.process(GlideServletUITransaction.java:141)
com.glide.processors.AProcessor.runProcessor(AProcessor.java:733)
com.glide.processors.AProcessor.processTransaction(AProcessor.java:291)
com.glide.processors.ProcessorRegistry.process0(ProcessorRegistry.java:187)
com.glide.processors.ProcessorRegistry.lambda$processWithRollbackRecording$0(ProcessorRegistry.java:408)
com.glide.rollback.recording.RollbackRecorder.execute(RollbackRecorder.java:67)
com.glide.processors.ProcessorRegistry.processWithRollbackRecording(ProcessorRegistry.java:404)
com.glide.processors.ProcessorRegistry.process(ProcessorRegistry.java:173)
com.glide.ui.GlideServletTransaction.process(GlideServletTransaction.java:58)
com.glide.sys.Transaction.run(Transaction.java:2645)
com.glide.ui.HTTPTransaction.run(HTTPTransaction.java:30)
java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
java.base/java.lang.Thread.run(Thread.java:829)



Regards,
Ravikant Gadale

[Dr Atul G- LNG]

Hi @Ravikant Gadale 

Is it OOTB step or you created?

If you give me steps, i can try at my end.

This might be helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862335

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686730

[Ravikant Gadale]

Hi Atul 
thanks for the response
yes I'm using OOTB test step - open existing record in which we are trying to open existing knowledge base record but test fails in that step. 

[Dr Atul G- LNG]

Hi @Ravikant Gadale 

I tried this in my PDI and it work as expected.

May be some browser setting or version need to update at your side. 

or log a support case. 

[Dr Atul G- LNG]