Attach Survey link in Email notifications

[SNOW46]

Hi All,

I have configured one Survey when Incident Gets Closed then it should trigger notifications to End users.

Can anyone let me know how to add the Survey link in Email Notification body

Thanks,

SNOW@Das

[Priyanka136 · Accepted solution]

Hi SNOW@Das,

For example,

'After closing the incident, system should send the survey to users that are related to the Incident'.

So for that you need to configure survey for incident and write Notification on 'incident' table.

Please find below screenshots as well.

Thanks,

Priyanka

[Priyanka136]

Hi SNOW@Das,

If you found my answer worthy, Please close this thread and remove from unanswered list . So anyone can easily find out the answer.

Thanks in advanced,

Priyanka

[Nikita35]

hello Priyanka

here is my query:

https://community.servicenow.com/community?id=community_question&sys_id=83d8a472dbe66f005d782183ca961962

Can you advise?

If I follow your steps, will survey be accessible for end users also?

[ShiningStar1]

I tried the same but no luck in my notification email .Still getting this message instead of survey link.