Attaching a file (mhtml) to an incident File type not permitted or mime type does not match the file

Rairai31
Giga Guru

Hi,

 

Can you someone help me? Before I was able to attach a mhtml file to an incident record and now I am encountering an error.

"File type not permitted or mime type does not match the file content"

 

glide.attachment.extensions = No value

glide.security.file.mime_type.validation = TRUE (as per SN recommendation this should be set to TRUE)

 

Zipping the file can be a workaround but we don't want to attach it as zip file. Thank you

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