Attachment not getting attach to the notification

Obito
Tera Expert

Hi All,

I have been sending notification to users but not able to send the attachment along with it.

I have attach the csv file to the notification also checked the include attachments checkbox (screenshot attach)

Obito_0-1700641664619.png

still i am not getting attachment in the email ( see the below screenshot)

Obito_1-1700641734962.png

What I am missing here please suggest. How can attach the csv file to the notification and send it.

 

Thanks.

2 ACCEPTED SOLUTIONS

Meloper
Kilo Sage

Hi,

if you use the include Attachment Option, the Attachment have to be attached to the record wich triggers the Notification

View solution in original post

Anil Lande
Kilo Patron

Hi,

I see you have attached CSV file on notification, That file will not be sent as part of email notification.

"Include Attachment" means it will include attachments from incident for which that email is sent.

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

View solution in original post

2 REPLIES 2

Meloper
Kilo Sage

Hi,

if you use the include Attachment Option, the Attachment have to be attached to the record wich triggers the Notification

Anil Lande
Kilo Patron

Hi,

I see you have attached CSV file on notification, That file will not be sent as part of email notification.

"Include Attachment" means it will include attachments from incident for which that email is sent.

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande