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‎06-02-2023 12:41 AM
I am able to successfully transfer the attachment between 2 instances, but my problem is that after opening the attachment from 2nd instance I am seeing the empty content in word, csv and excel files but I am seeing content in text files. Can anyone help with this please?
Here I am attaching each and every detail what I have done in 2 instances:
1)In instance 'A' I wrote this business rule for incident table
2)I am sending the attachment information onto a staging table in instance 'B', and the information look like this
3)In transform script( in transform map to send the data from staging table to incident table in Instance 'B'), I am decoding the retrieved information of a attachment
4)But after opening the attachment from Instance'B', I am seeing the empty content for pdf, word and excel files.
Orginial file:
Can anyone tell me where I am doing the mistake please?
@Ankur Bawiskar can you look into this please.
Thanks
Regards
Raju Manga
Solved! Go to Solution.
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‎06-02-2023 02:14 AM
you want to transfer files between instances right?
if yes then check these links
Unable to send attachment via REST
Business rule to send attachment to 3rd Party Tool via REST
Send attachment via rest message
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-02-2023 02:14 AM
you want to transfer files between instances right?
if yes then check these links
Unable to send attachment via REST
Business rule to send attachment to 3rd Party Tool via REST
Send attachment via rest message
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-02-2023 03:35 AM