I am trying to get the out of the box attachment widget to work with a record producer. If I were to create the record producer from the "back-end" I am able to attach pictures through the out of the box attachment widget from the Service Portal.
However, when I create the record producer through the Service Portal and attach pictures through the Service Portal. I am not able to see the attachment when I click on the record producer from the "back-end".
What am I missing? I know that the out of the box attachment widget reads the table name and sys id from the URL. Which I already have so that is not the problem.
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