Audit Records: add READ rights to another users

stryker129 · ‎04-12-2017

This is a part of this question

So Audit Records are visible for admins by default.

How to add right to READ for another users/roles? 'Cause now I've got a message like

Number of rows removed from this list by Security constraints

Thanks.

shloke04 · ‎04-12-2017

Hi,

This can be done by modifying the below ACL :

https://instance.service-now.com/sys_security_acl.do?sys_id=a9c44ea70a0a0b44004d55e6f412f424&sysparm...

Replace "instance" with your instance name in the above URL. For example have added an Role as itil to the above ACL to provide Read access to the sys_audit table for ITIl Users.

Note: As far I know it is not advisable to give access to other Users other than Admin for the Audit table as this may affect system performance.

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,

Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

View solution in original post

anjalichoudhary · ‎04-12-2017

Hi Ivan,

You have to check if there are any access controls (ACLs) created for "Audit" or on your "custom table".

If you found any then change the roles and conditions in that as per your requirement.

Regards,

Anjali

Anurag Tripathi · ‎04-12-2017

Hi Ivan,

You will have to create a READ ACL for the table in question here, from where the data is pulled.

Create an ACL rule

Operation : read

Type : record

NAME: <Table Name> <none>

And save, then you can add the appropriate roles in the related list.

-Anurag

stryker129 · ‎04-12-2017

Gyazo - ec78ae8191045e3489faa55528c5eeae.png

I can't add new record (role).

Elevate role security_admin is checked.

Anurag Tripathi · ‎04-12-2017

Right click on the list of roles on the header , configure->list control

check the following field and save --> List edit insert row

-Anurag