auto generate names matching content on the name field

nath0507
Tera Contributor

I have a requirement to configure the name field so that I can enter any part of the persons name then the drop down should start displaying names matching contents entered.

 

For example, an individual name is Samsung, and I don't know that but am aware their name has sung in it. If I enter sung, I did like for all names that contain sung to display on the dropdown 

 

Currently; the workaround is to enter the wild card(*) followed by sung. This achieved the desired function but my users don't know this as it is not ideal

 

is this a possible ask, if so, how do I get it done

 

 

2 REPLIES 2

jonsan09
Giga Sage
Giga Sage

You'll want to mess around with the dictionary attributes, here is some info that might help: https://snprotips.com/blog/2016/2/22/referencelist-attributes

Siva Jyothi M
Mega Sage

Hi @nath0507,

 

Please check the documentation below for a detailed explanation, as it provides a comprehensive overview.

https://docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/administer/field-adm...

 

Mark this answer as correct and helpful if it solves your issue.

 

Regards,

Siva Jyothi.