Auto populate assignment group based on assigned to user

[Sowjanya Panuga]

Using client script how can I Auto-populate the assignment group based on the assigned user?

[Dr Atul G- LNG]

Hi @Sowjanya Panuga 

Thats look easy but not,

- Assigned to user can be member of many group

- If it is one then it is easy and straight forward 

but if more than 1 , then it wil just populate in drop down.

and then as per OOTB, if user change the assigned to again, loop will loop again. 

What is use case for same.

[Ramz]

Hi @Sowjanya Panuga ,

Instead of auto populating you can add reference qualifier to your assignment group to show groups the assigned to is part of.Write a script include where it says if assigned to is not empty then query the assignment group he/she is part of and if assigned to is empty query all the assignment groups

Please mark my answer correct/helpful if it resolved your query

[AnimeshP_96]

hello @Sowjanya Panuga

can you eloborate more as an example so that i could guide you easy.

for an instance

if(g_form.getValue('assignment_group')=="hardware")

{

g_form.setValue('assigned_to',"sys_id of the user who you want to set");

}

let me know other than this you want it for the query.
 

[Sowjanya Panuga]

Using client script I want to auto-populate the assignment group based on the assigned to user in which the user belongs to the group.