Auto Submit Cart Item from SailPoint Access Request Record Producer (Two-Step Checkout Enabled)

[D V Sandeep]

Hi Team,
We installed 'SailPoint Identity Security Cloud Service Catalog' plugin and configured its connector. As part of the plugin, we received the “SailPoint Access Request” record producer and the “SailPoint Service Catalog” catalog item.

With the out of the box behavior when a user submits the record producer, the selected data i.e., Requested for, Application, Access Type, Access Profile.. values are copied into the SailPoint Service Catalog item variables, and that catalog item is automatically added to the cart. However, the user must then manually navigate to the cart and click “Proceed to Checkout” to submit the request. Only after that step is the actual request created.

Our requirement:
When the user submits the record producer, the system should automatically submit (checkout) the generated cart item without requiring the user to manually go to the cart and click “Proceed to Checkout”.

FYI, our instance has two-step checkout enabled.

We are looking for suggestions or best practices to achieve this.
@Ankur Bawiskar 

[D V Sandeep]

@Ankur Bawiskar 
Okay, thanks for the confirmation.
Once we submit the record producer, can we empty the cart then add our item to the cart and checkout the cart?

[Ankur Bawiskar]

@D V Sandeep 

yes that workaround should help

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