Automated Test Framework (ATF) - Receiving "Cannot read properties of undefined (reading 'message')"

[cmitchell2323]

Hello Everyone!

I am currently working on an implementation of ATF using the Incident Management application. I am attempting to create an ATF test from scratch, which involves creating a new Incident record and setting field values. There are certain reference fields that I am setting on the Incident record, which reference the [task], [kb_knowledge], and [problem] tables. When running through this test, I am getting the following error: Cannot read properties of undefined (reading 'message').

In order to fix this issue, I did some digging and found this ServiceNow Community post, which provides a workaround. I utilized the workaround from this post , but it did not get rid of the error. Does anyone have any suggestions on how to implement this and remove this error?

[Shaqeel]

Hi @cmitchell2323 

Glad it helped.  🙂

Kindly mark helpful, it is my personal growth.

Regard

Shql