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Automatically prioritizing the VIP user incidents as P3. How to do this please provide complete step

nameisnani
Mega Sage

Hi Team , 

 

can anyone please help me on this requirment 

Automatically prioritizing the VIP user incidents as P3. How to do this please provide complete steps.

Please provide testing screenshots .

 

Thanks,

 

6 REPLIES 6

@nameisnani 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@nameisnani 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader