Automatically set a new user's domain using flow designer

[cnharris1]

Good morning developers,

I'm using Flow Designer to create new users in ServiceNow from a rest api call and that part is working fine. The only issue I'm having is setting the user's domain. For some reason I'm setting the domain in Flow Designer to "ServiceNow(testing domain)" but its not working. Is there something that I'm missing?

Any guidance will be greatly appreciated!

Best regards,

cnharris1

[Dr Atul G- LNG]

Hi @cnharris1 

Are you using the Domain separation or check in SN user table, what values, OOTB it is global domain. 

[cnharris1 · Accepted solution]

Hi @Dr Atul G- LNG , 

Thank you for your quick response. Yes, we are using the domain separation. I finally figured out what the issue was. In Flow Designer, instead of using the actual name of the domain, I used the sys_id of the domain and it worked perfectly. Not sure why the name didn't work but I was able to populate the user's domain.

Thank you again for your help!

Best regards,

cnharris1

[Dr Atul G- LNG]

Thanks @cnharris1  for sharing the update. Happy you got the solution.