Background Script - not all scopes available. How to add?

[Zod]

Hi there,

when running a background script, not all of our scoped are available.

Strange is, that they are there in DEV - but not in TEST or PROD Instance.

I assume some cross scope records missing, but which one? Or is this scope depending and need to be added there?

[Zod]

Still open question. Please advise how to add scope to list of available scopes

[Kiran_45]

Did you get the answer for your question caught up with same situation..!

[Zod]

Never ;-/

Still struggling with this **bleep**. 

Assuming this has something to do how the application hat been pushed towards next instance ... als all of them are available in DEV ... .

Please add a response here if you find out. 

[Rajiv Handa]

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863463

Only the applications that are developed on that instance will have their scopes visible/accessible in the background script.

And the reason is explained here:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0751600

[Imre1]

I managed to solve this problem by using the Xplore. It is still not a solution for adding or viewing scopes in Background script, but most probably will provide a usable solution to run scripts in the desired scope.
This is something that you have to add to your instance.

This source seems to me correct:

https://www.servicenow.com/community/developer-forum/how-to-install-xplore-tool/m-p/2116856#M773782

Once you added it to your instance you can open it and you will most probably be able to select the scope you wish and run your script.