Background Script to check the length of a short description of 100 incidents at one Shot:

[hussain h1]

Hi All,

I wanted to Run a background script where I need to check the short description which has exact length =100 for all incidents.

Kindly suggest on this.

Regards,

Hussain

[Anurag Tripathi]

Hi Hussain,

We can write that script but i would like to understand what exactly are you trying to identify?? what is the business case here?

-Anurag

[Alikutty A · Accepted solution]

Hi,

Please run this script.

var inc = new GlideRecord('incident');

inc.query();

while(inc.next()){

  if(inc.short_description.toString().length == 100){

    gs.print(inc.number);

}

}

Thanks

Please Hit like, Helpful or Correct depending on the impact of the response

[Anurag Tripathi]

Just a word of caution here...in the OOB vanilla instance the length of short_description field is 80 chars and not 100.

[Alikutty A]

I do see 160 as default in my instance. I believe the script is for one time purpose for validating.

Thanks

Please Hit like, Helpful or Correct depending on the impact of the response