REST Table API has ability to "create" rows in an existing table, but I don't see any REST API to create a table. For example, if I'd like to clone the existing "incident" table to a new "incident2" empty table (not currently existing), I can read th...
Hi,We have created a Record producer where we have 10 multirow variable sets. Each set contains 5-6 questions. When submitted the request. On the table, We want to make sure if manager is login on the backend table then we have to make some of the v...
When a user clicks a UI Action, it should open a UI Page. From this UI Page, I need to call a Script Include. The URL of the UI Page will contain multiple sys_ids.I have a Script Include named fetchRecords, which accepts multiple sys_ids as a comma-s...
In Stock Rule Form, I have create a model name with threshold value as 15 and order size as 10. Also, I have activated the stock rule and aligned the stock rule runner job @ 3:00 PM on daily basis. I can see the email notification is triggered to sto...
Dear Expert Tell us about it. Assumption.You have successfully created a Teams chat room from an incident. ConsultationI want to do the following, but it is not working.When there is a change in the activity of an incident ticket, I want to send a pr...
Hello Developers, I just put together a high-level overview of ServiceNow Event Management in a slide deck to help developers get a better understanding of the product. It covers the basics—how it reduces alert noise, automates incident creation, and...
client side:function onChange(control, oldValue, newValue, isLoading) {if (isLoading || newValue == '') {return;}// Ensure all required fields have valuesvar vehicleSysId = g_form.getValue('vehicle');var startDate = g_form.getValue('pickup_date');var...
Hello Geeks, I have built an outbound integration in Customer Service App to create a case record in Third Party Application (ServiceDeskPlus by Manage Engine) through REST API. I need to send an attachment to the newly created record in SDP and I ha...
How can I create a custom notification in ServiceNow ITSM that triggers when an incident is assigned to a specific group?”
Hi, I am very new to anything widget related and not good with scripting, so I am relying heavily on trying to borrow from other functions I can find and learn from. I have been trying to get a widget I can add to the User Profile page to read a cust...
Hello Experts, I'm trying to create a bar graph report on Task_sla table for incidents and Requested Item. But there are few cases where two SLA's are running for single case. In the report it is showing two records with same case number how can I fi...
Hello! I don't know why i can't see the variable editor in the Request Item and Catalog Task form when we alredy have it added in the form layout of the form. Any ideas? Thanks.
[awa_agent_presence_history] table shows the time stamps agent getting available, away, offline.How to see the time duration of an agent being available within a day?
Hi everyone,I work in Internal Audit, and we use the Remediation Task form in the Audit Module of ServiceNow IRM to monitor and track audit action items after completing an audit. The responsible person (action owner) is assigned via the "Assigned To...
Please have some time to understand and to give me some insights.For approvals to be done I am doing approval integration between ServiceNow and Power Automate.The Initial requirement is for 3 catalogue items when ever approval triggered(be it indivi...
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