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When are values Deleted and Re-Created in the sys_choice table?

Apparently under some circumstances values in the sys_choice table are deleted and then re-created with different sys_id values.  This happens automatically, behind the scenes.  But I don't know what triggers it.  (This is a problem for me because I ...

G24 by Kilo Sage
  • 1368 Views
  • 5 replies
  • 3 helpfuls

Workflow Related

Hi, I have a requirement in which I need  to check value of a variable in the sc_task in the workflow where the workflow table is Req_item. By checking this value it needs to trigger a notification to the end users.Please let me know anyone has the i...

Arun Priya by Tera Contributor
  • 1596 Views
  • 11 replies
  • 0 helpfuls

Update set in different upgrade versions

Hello Developers,I have a question regarding the update sets.1. I created one update set in dev instance (Washington DC) and completed and committed the update set in YOKOHAMA version. My production is in (Washington DC). If I move the update set fro...

Catalog Item hidden from all users

We are using SnowMirror to replicate servicenow data for reporting purposes.  We notice that we always have 1 less catalog item in our SQL table than in servicenow.  When querying all catalog items in the sc_cat_item table, i see there is one removed...

Pam Reid1 by Kilo Sage
  • 976 Views
  • 2 replies
  • 0 helpfuls