Hello, I'm new to coding and I would very much like to ask you for help.Here i have a requirement to auto populate the values in service offering field when the category is chosen.here the category and service (business_service) will be same (example...
Hi Everyone, I'm currently working on ServiceNow AD orchestration. I want to know if it's possible to change a user's Organization Unit(OU) using any orchestration activities OOB. Specifically:Is there any predefined activity that supports changing t...
We recently had an issue when performing a clone because the incorrect clone profile was selected, and as such we want to add an onLoad showfieldmsg client script to the request clone form to ensure future clones are requested using the correct profi...
Hi Community,I have been reviewing skipped records, and come to realise that skipped record is suggesting for deleting an acl for cmdb_ci_db_ora_instance - report_view. Now, we did not make any customization for this ACL, but was wondering if it's a...
Hi Team, We have a record producer and also a mrvs within the record producer.There is a field tax_code in record producer whose value we want to fetch and populate the same to the tax_code1 in mrvs after we click on Add rows in mrvs.Any hints?
Hi everyone,I’m currently working with an SLA Definition (Response SLA) where the relative duration is set to “Next business day by 5 PM”. Here's the script configured for the Duration Type: // Next business day by 5pm if before 5pmvar days = 1;// I...
How to add or enable discuss (collaborate) button on side bar in CSM workspace.Thanks
We have a integation from one servicenow instance orchestration as middle ware, and built an functionality with BR as such when incident is created in INSTANCE1 the description of the incident should be pass over to the incident will be creating in I...
I have created a JSON file with JSON Builder step in Flow Designer. Now I want to upload that to Sharepoint using REST Step. I configured 'Binary' in Request Content of REST Step. Could you please help me to know what should I pass in the Attachment?...
I have created a flow which is getting triggered when Catalog Item has been submitted. In that flow I am creating a Catalog Task after approval is done. I want to attach a file only to that Catalog Task. I am created a new Action for that and using b...
Hi Community,Good day!I have created a searchbar where I'm displaying a list of users in Workspace using UI BuilderNow I need to implement some data visualizations with the following behaviour:When I select a user from the typeahead component, a scor...
Hello Everyone, I'm trying to configure the fields that appear in the Global Search results, specifically when clicking "View All" after performing a search. It currently shows a set of default fields as shown in the screenshot but I want to know whe...
Hi all, Please provide your support on one matter regarding knowledge API access. I have activated the knowledge API for an Inbound REST API connection for an external client. The knowledge bases will work as an information repository for the externa...
Could this only be done in the old Studio?
Automated assignment for incident Network Group manager wants to automate assigning tasks to members of the group. When a new incident is assigned to this group and it is not assigned to anyone, a configuration/script will assign it in a round robin ...
