Account Recovery is not able to enable
Hi I am not getting the option to enable the Account recovery checkboxand also Missing Step 2 and Step 3 how to bring that checkbox Version - Tokyo
Forum Posts
A few UI Builder Calendar questions
Hello, In the past few days I've been working on a simple application using the calendar component with the goal of making a easy to use interface for employees to tell when they will be at the office. So far, I've been able to bind my table to the ...
Resolved! List View Modifications
Hi i have a service catalog which has a variable Request type, now i need that variable to display the text rather than the value while being displayed in list view also when i edit the list view it should pop up a reference to the variable text how ...
Resolved! How to call the multiple events in the one Notification
Hello Community ! I need create one new notification when the needs attentions is true on the sc_taskFor thisTrigger condition: 1. state changes from Pending to Work in progress2.Additional comments updated by customer/ not assigned to3.Catalog type ...
Resolved! Impact
My impact doesn't show up unless the category is software. I created a new UI that the condition is category is anything. Impact should be visible. Yet this hasn't helped. Can someone guide me please.
Attachement download link in service now don't redirect to attachment just down load attachment.
Hi All, I am trying to create a Link that just download attachment but don't redirect to the attachment.I am using this under catalog item with label variable, Currently when we click the link it ask to leave the page and then attachment get downloa...
Resolved! How to give link in alert box using client script in service portal
Hello, I have requirement if someone select incident from service portal and if the escalation count on that incident increase more than one then it should show a alert box that "incident is already escalated please click here to know more about i...
Allow users to provide feedback directly from an email notification
Hello Team, I have a requirement where users should be able to provide feedback directly from an email notification. The email should contain links (such as emojis) that, when clicked, immediately submit a response to the associated feedback survey.I...
Resolved! Trying to pass email addresses from a list collector
I have a catalog item that asks for a list of users, I'm using a list collector that is accessing the sys_user table. What I want to do later in my flow is the send a notification to all users added to the list collector field on the catalog itemThe ...
Change Date field format to dd-MM-YYYY on table form
How to change field type:Date e field format to dd-MM-YYYY on table form?
How To remove sysid From the Actionable Push notification
Hello Team,I created an actionable push notification. When I submit a request and the approval is triggered, the notification is sent correctly. However, the sys_id is appearing at the top of the notification, and I'm not sure how to remove it.
How can I know if the form widget on service portal page is dirty(modified) in another widget.
I have an approver's page which has a custom approver widget allowing user to accept or reject. The same page also has a form widget showing the details. I need to know when user selects accept or reject whether the form was modified so that I can us...
Resolved! Help me find the record where this is coming from
Hi, i have been struggling to find the record where this notification is being sent for when a contract is sent for review.I have found this in the log for when its triggered so can anyone understand this and help me?
Discovery Agent Client Collector - Grabbing Specific Registry Entry
We are currently grabbing a registry entry and updating a custom field on PCs using Discovery and a script within the Windows - OS Information sensor, which is part of the Windows - OS Information Discovery Probe. How can we do the same with Discover...
