Background Script to check the length of a short description of 100 incidents at one Shot:

hussain h1 · ‎04-05-2017

Hi All,

I wanted to Run a background script where I need to check the short description which has exact length =100 for all incidents.

Kindly suggest on this.

Regards,

Hussain

Alikutty A · ‎04-05-2017

Hi,

Please run this script.

var inc = new GlideRecord('incident');

inc.query();

while(inc.next()){

if(inc.short_description.toString().length == 100){

gs.print(inc.number);

}

Thanks

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Anurag Tripathi · ‎04-05-2017

I understand that, but i wouldn't really just go on running this script...there are multiple things to be considered and thats why i asked the actual need here.

Simply put, running this script on a customer instance, chances are high that it will time out or might impact the performance badly.

-Anurag

Alikutty A · ‎04-05-2017

Agree with that, It should be just executed directly on a production instance.

Thanks

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Alikutty A · ‎04-05-2017

Hi Hussain,

Please make sure you have gone through the discussion in this thread. The code should be tested on a lower instance first and you also need to verify the current length of the short description field is greater than 100.

Thanks

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