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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Import Set API insertMultiple timing out with large payloads Hi team,We are investi... Read More Developer forum Build Agent on PDIs Okay, what fresh PDI hell is this? I recently upgraded to Brazil. Does this message mean Build Agent doe... Read More Developer forum Purchase Order Received: Consumable Status Should Automatically Change to Consumed When a Purchase Order ... Read More Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer forum Creating a Time Worked record from SoW Hello,I am trying to setup our SOW so that when the Service Desk team works on an i... Read More Developer forum Virtual Agent on ESC: Language Detection / Dynamic Translation not detecting change of language Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More Chicago SNUG FREE to attend! Register to attend the World Forum In Chicago on October 6th Hello SNUG members! I'... October 6, 2026 6:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow World Forum - Chicago Join us at World Forum Chicago, a complimentary one-day event on October 6 at McCor... October 6, 2026 6:00 AM McCormick Place, South Doctor Martin Luther King Junior Drive, Chicago, IL, USA Read More Northern Alberta SNUG ServiceNow User Group Live Edmonton The ServiceNow User Group Live is back in Edmonton on October 7th — and it’s the pe... October 7, 2026 7:30 AM Delta Hotels Edmonton South Conference Centre, Gateway Boulevard Northwest, Edmonton, AB, Canada Read More SPM events LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Start where you are. B... October 7, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016939_Q3-FY26-Global-IT-Accelerators-for-IT_MT00003942_LP.html?referenceSource=SPMCommunity Read More HAM events LIVE WEBINAR: From reactive to autonomous: The IT journey, back to the basics Start where you are. B... October 7, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016939_Q3-FY26-Global-IT-Accelerators-for-IT_MT00003942_LP.html?referenceSource=HAMCommunity Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Import Set API insertMultiple timing out with large payloads

Hi team,We are investigating an issue with the Import Set API (insertMultiple).Small and medium payloads are processed successfully:1 record 27 records 5,000 records However, payloads between ~18k and ~20k records remain in Loading state.The records ...

  • Question

Resolved! Build Agent on PDIs

Okay, what fresh PDI hell is this?     I recently upgraded to Brazil. Does this message mean Build Agent doesn't work on Brazil PDIs? Or does it mean my particular PDI is toast?

  • Question

When AI Can Write a Thousand Answers, What's Yours Worth?

Key takeaways A community post is worth the decisions in it: what you tried, what you ruled out, and why.The more generated content gets published, the less real experience the next developer has to learn from.Using AI to help you write is fine. Hid...

  • blog

Decision Table getting blank

We are facing an issue with the Decision Table publishing process. After making and saving changes, when we publish the Decision Table, the entire table becomes blank and all configured choices and conditions are removed.

  • Question

Creating a Time Worked record from SoW

Hello,I am trying to setup our SOW so that when the Service Desk team works on an incident task they can then create a time worked record from within the related records section. I tested in a PDI that I was able to add Time Worked>Task to the relate...

  • Question

Otto vs Now Assist: What Actually Changed

Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under:   Is ServiceNow Otto just Now Assist wearing a trench coat?   Fair question. Service...

  • blog

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

CMDB Vs CMDB_CI

If I check the ServiceNow Tables document its states cmdb_ci is the base table while when we go to ServiceNow to can create a Transform Map, there is one more table that shows up as target table - Base Configuration Item [cmdb], screenshot attached. ...

  • Question
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