Background script to see all application name in servicenow

abc1233
Tera Contributor

Hi All,

I m facing one problem in list view of RITM , I want to see all RITM's "Application Name" but I'm not able to see all application name but application name is present in all RITM , i need to run one background script so that Application name will be visible for every RITM in LIst view.

 

Thanks.

15 REPLIES 15

@Ankur Bawiskar ,

I'm checking as admin but it is not showing, 

I think by using background script we could see Application Name for All RITM

Can u help me in background script?

@abc1233 

the the older RITMs already have the variable value then what you want to do by using background script?

Did you try configuring the list layout again and then clear instance cache using cache.do and then see?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar ,

Actully I tried that Ankur.

But still Application Name of RITM is not visible on List view for Existing RITM and i want to see Application Name on List view but it is showing blank like below image.

abc1233_0-1700731635064.png

For 1st three RITM Application Name is present but still it is not visible on list view

@abc1233 

very difficult to debug and understand without knowing much instance details.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

Which details do u want to know from me.

 

Thanks.