Background script to see all application name in servicenow
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11-22-2023 10:57 PM
Hi All,
I m facing one problem in list view of RITM , I want to see all RITM's "Application Name" but I'm not able to see all application name but application name is present in all RITM , i need to run one background script so that Application name will be visible for every RITM in LIst view.
Thanks.
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11-23-2023 01:21 AM
I'm checking as admin but it is not showing,
I think by using background script we could see Application Name for All RITM
Can u help me in background script?
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11-23-2023 01:24 AM
the the older RITMs already have the variable value then what you want to do by using background script?
Did you try configuring the list layout again and then clear instance cache using cache.do and then see?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-23-2023 01:28 AM
Actully I tried that Ankur.
But still Application Name of RITM is not visible on List view for Existing RITM and i want to see Application Name on List view but it is showing blank like below image.
For 1st three RITM Application Name is present but still it is not visible on list view
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11-23-2023 01:33 AM
very difficult to debug and understand without knowing much instance details.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-23-2023 01:38 AM