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Backing out update set but getting error help needed

Community Alums
Not applicable

Hi Connections,

 

I am looking to backout an updated set but I am getting an error message "see image"

 

Rafmine_0-1699585398120.png

 

on the related list, a backout problem tab is added.

 

Rafmine_1-1699585547429.png

 

upon click on any of the problems, I get 

Rafmine_2-1699585661106.png

 

What do I select on the decision to back out this update set, many times i selected decide to keep current and as well as use previous.. but still not able to back out this update set..  when i see the question choices I dont find any values  updated by my name.

 

Rafmine_3-1699585953881.png

 

Please how can successfully backout this update set, without causing any issues to the instance

 

 

Regards,

Rafmine

 

 

2 REPLIES 2

AnveshKumar M
Tera Sage
Tera Sage

Hi @Community Alums 

 

Updateset back out will not guarantee success all the times , if any other update sets. which will override the changes of an updateset which needs to be rolled back.

 

The best approach would be to create another updateset in your Dev environment and set is current, then undo all the changes to the records which you want to roll back.

 

Then move this  new update set. So far in many scenarios, I found this as the most successful approach.

 

Please mark my answer helpful and accept as solution if it helped you 👍

Thanks,
Anvesh

AnveshKumar M
Tera Sage
Tera Sage

Hi @Community Alums 

 

Updateset back out will not guarantee success all the times , if any other update sets. which will override the changes of an updateset which needs to be rolled back.

 

The best approach would be to create another updateset in your Dev environment and set is current, then undo all the changes to the records which you want to roll back.

 

Then move this  new update set. So far in many scenarios, I found this as the most successful approach.

 

Please mark my answer helpful and accept as solution if it helped 👍

Thanks,
Anvesh