backup bookmarks

[edbailey]

This is probably really obvious but is there a way to back up my user customisations before an environmental refresh? Really I just wanting to save the effort of recreating my bookmarks, but now I think about it I wonder if there's any point because the things that they point at may have changed or been removed.

Just wondering if there's a common working practice around this?

[edbailey]

I like it! Thanks.

Just a shame I have to have my role reapplied after each clone.

[Jim Coyne]

What do you mean?   Do you only have "admin" or something like that in dev and not in production?   You can handle that in a data preserver as well.   Just preserve the User Role record:

Remember, everything is a record in a table somewhere in ServiceNow.

[edbailey]

Yes that's correct. Audit dont like too many admins in Prod and I dont really need it for what I do. Thanks for the tip

[edbailey]

The wiki suggests that ' Cleanup scripts run after data preservers and the clone is complete.' so would that not mean that it clears out your preserved bookmarks?

[Jim Coyne]

That article is not very clear.   As you mentioned, section 6.3 says scripts run after the data preservers, but section 9 suggests the reverse in points 6 and 7.

I just checked the feedback on the article and I had previously asked when exactly the scripts ran so they added that "Cleanup scripts run after data preservers and the clone is complete" part.   I just asked them to take a look at section 9.

You can add feedback to any Wiki article if you are logged in and click on the "Feedback" link up in the top right corner of each article:

It helps the documentation team keep thinks up to date and relevant.