Banner announcement language traslation

[Vamsi G]

Hey guys, can you please help me here.
i was able to add Announcement in Native UI Banner and if the user changes the language the announcement is not translating to prefer language (French).

For translation -> i have created a record as below in sys_translated_text  table 

Installed iN18 and realated plugins as well.

please help me to translate to other languages based on the users prefer language.

[Mark Roethof]

Hi there,

Never noticed this before, also hardly using it yet at customers. Though tried to reproduce... same issue as you are facing! I did check the summary field, it looks translated_field, though just does not reflect in the Announcement. Also not when logout/login.

This looks like a perfect situation for a ServiceNow Support case. 

[Vamsi G]

So, is this functionality not achievable.?

[Mark Roethof]

I don't think so, since we both experience the same. Though like I mentioned:

"This looks like a perfect situation for a ServiceNow Support case."

[Dr Atul G- LNG]

May be cache issue ( Chances are 0% but still can be case)

cache.do

Might be helpful

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...